Rachel Yates joined us as a Litigation Consultant. She has spent over a decade mastering the complexities around housing law, shaping how organisations approach complex litigation, policy development, and tenant-landlord relations. Using her Social Housing background to provide operational leadership and delivering measurable results.

Rachel worked as a Senior Caseworker for the UK’s most media visible firm representing landlords, regularly featured on BBC, ITV, and Channel 4 as well as prime-time documentaries like Nightmare Tenants, Slum Landlords, whose high-profile leadership shaped industry standards. The practice is consulted in policy making .

In 2022, Rachel Led the disrepair strategy for a G15 housing association managing one of London’s most complex portfolios of over 8,500 properties. Transforming the operations for an award-winning housing association establishing their first legal department, Designed the legal framework providing a groundbreaking Housing Disrepair Policy

As the driving force behind a landmark Policy, Rachel demonstrated her unique ability to translate legal requirements into practical solutions establishing best practices that have become industry benchmarks.

Rachel’s unique dual-perspective advocacy spans Rent Repayment Orders for tenants, Homes Act compliance for landlords, and mediating anti-social behaviour cases. What distinguishes Rachel is her rare cross-sector expertise; an experienced consultant equally versed in tenant advocacy, landlord representation, and social housing governance. Unlike most legal professionals who specialise narrowly, her career spanning private firms, local authorities, and barrister chambers grants unparalleled perspective. She bridges divides: protecting council assets with one hand while advancing tenant rights with the other, all informed by hands-on experience across the entire housing sector.